GENERAL Shipping Information: By placing an order with Hot Rod Sled Shop Inc. the customer agrees to the shipping and return policy listed below.

Most orders ship the same day or within 24 hrs. via UPS or USPS. Orders placed online on our website ship UPS ONLY. Once an order ships it is the customers responsibility for any returns/claims associated with that order. Orders lost in shipping(not received by the customer)are easily identified as such via tracking and will be handeled by Hot Rod Sled Shop Inc. Our online purchasing is automated and secure and UPS shipping options can be selected at checkout. Canadian customers can place orders online and all orders placed online ship UPS only.

ALL INTERNATIONAL ORDERS WILL BE CHARGED A FLAT $5.00 FEE FOR PROCESSING PAPERWORK AS OF JANUARY 7, 2021 ! Canadian customers who want to ship U.S. Postal Service MUST PLACE ORDERS BY PHONE ONLY NOT ONLINE!

INTERNATIONAL SHIPPING via USPS (except Canada as listed above): ALL INTERNATIONAL USPS ORDERS MUST BE DONE VIA PHONE OR EMAIL AND WITH CREDIT CARD. INTERNATIONAL SHIPPING IS DONE VIA U.S. POSTAL SERVICE. PACKAGES UP TO 4 POUNDS CAN SHIP PRIORITY MAIL EXPRESS INTERNATIONAL FLAT RATE ENVELOPE/BOX FOR $46.75 AND UP, AND 5-7 DAY DELIVERY INCLUDING TRACKING AND INSURANCE. REGULAR PRIORITY MAIL INTERNATIONAL 6-10 DAY DELIIVERY AT $26.75 DOES NOT INCLUDE INSURANCE AND TRACKING ONCE THE PACKAGE HAS LEFT U.S.A. SOIL BUT INSURANCE/TRACKING CAN BE ADDED FOR AN ADDITONAL CHARGE WHICH THEN BRINGS THE PACKAGE COST VERY CLOSE TO EXPRESS COSTS. FOR THESE REASONS WE WILL SHIP PRIORITY MAIL EXPRESS INTERNATIONAL ONLY. WE DO NOT CHARGE EXTRA FOR ALL THE CUSTOMS DOCUMENTS AND FORMS AND EXTRA TIME TO PROCESS THESE ORDERS. WE DO NOT SET SHIPPING RATES BUT JUST USE THE SAFEST MOST SECURE WAY TO SHIP INSURED.

ALL ORDERS:

If we are out of stock, you will be contacted via email or by phone with other options.

ALL ORDERS - Refund, Returns and Cancellation Policies:

15 day refund on all new , unused product in original un-opened packaging. A return authorization must be obtained via phone or email. No refunds on engine porting, cylinders, heads, or engine performance packages that included cylinders or porting your parts or ours that were purchased. No refunds on installed parts or parts attempted to be installed. No refunds on elecrical parts, efi controllers, programmers etc. Hot Rod Sled Shop branded in-house parts (clutch kits & kit components, clutch springs, suspension springs) have a 30 day guarantee for breakage. We do not accept used clutch kits or kit components for refund. ANY RETURNED PRODUCT MUST BE PACKAGED AND RETURNED AT THE OWNERS EXPENSE-INCLUDING INTERNATIONAL ORDERS-NO EXCEPTIONS. IF A HRSS BRANDED PRODUCT IS DEEMED DEFECTIVE BY HOT ROD SLED SHOP IT WILL BE REPLACED. ALL RETURN ITEMS MUST BE IN THEIR ORIGINAL PACKAGING AND PACKED INSIDE A SHIPPING BOX- WE WILL NOT ACCEPT PARTS WITH POSTAGE LABELS AFFIXED TO THE ITEMS ORIGINAL "ON THE SHELF" PACKAGING. PARTS MUST BE ABLE TO BE RESOLD IN AS NEW ORIGINAL PACKAGING. IF YOU DAMAGE OR MARK THE PAKAGING THE ITEM WILL BE REFUSED. IF YOU DO NOT PACKAGE ITEMS PROERLY AND THEY ARE DAMAGED WE WILL SEND THEM BACK TO YOU. ELECTRICAL PARTS ARE NOT RETURNABLE. USED PARTS ARE NOT RETURNABLE. Any orders that are cancelled before being shipped will be issued a 100% refund including the shipping costs. If an order has been shipped before being cancelled there will be a 20% restocking fee UPON RETURN OF THE ITEMS ORDERED AND THERE WILL BE NO REFUNDS ON SHIPPING CHARGES.. All International orders not picked up from customs or refused will be charged a 100% restocking fee (the amount of the entire invoice AND SHIPPING) plus the fee incurred by Hot Rod Sled Shop Inc. for package retrieval from customs. Hot Rod Sled Shop Inc. reserves the right to refuse a return International package order that has been refused by the customer. ANY AND ALL WARRANTY is from the manufacturer of the part/s ONLY, and Hot Rod Sled Shop Inc. does not extend, modify, or guarantee any product manufacturers warranty. We will assist you in contacting a manufacturer for defect or IF a warranty issue arises, but we are not responsible for any costs incuured by the customer for warranty parts or shipping. We do not guarantee our product for a particular use and/or purpose. All parts sold on this website are for offroad/racing use only. Hot Rod Sled SHop Inc. is not responsible for ANY incorrectly installed product and recommends factory trained technicians to install any product. Hot Rod Sled Shop Inc. is not liable for any damages occured or incurred from the use/misuse of any product we sell. Products we sell may void your factory warranty.